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FAQ

Frequently Asked Questions

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Help Center Topics


How can Runit increase the size of the customers shopping basket?

Runit Real Times helps to grow sales with each customer visit, adding revenue to your bottom line. One way Runit Real Time increases the size of a customer’s purchases is by associating suggested merchandise with any item in the inventory, allowing your cashiers and sales staff to recommend additional merchandise to your customers. The suggested […]

How can Runit Real Time increase customer traffic?

Use the data in the Runit Real Time customer file to create customer mailings. Use your customers’ purchase histories to learn their buying habits and deliver personalized mailings that will keep them coming back for more. Also, schedule store sales in advance for entire departments or brands for a specified date or time. At the […]

How does Runit Real Time improve my customer service?

With real time information about customers’ buying histories at your fingertips, you’ll be able to review their previous purchases as well as their on-account, gift card, and store credit balances. Plus, your staff will have instant access to detailed merchandise information including current on-hand inventory and order status of any item at any store within […]

What are my credit card processing options?

Runit RealTime offers integrated credit card processing with industry leader Worldpay by FIS. This integration offers the easiest management of the entire sales transaction from point-of-sale to settlement, resulting in fewer points of contact, increased security and lower overall costs.

What types of transactions can I perform at the POS?

Runit Real Time supports the following types of transactions: special orders, layaways, rentals, quotes, gift registries, gift certificates, gift cards, returns, voids, and of course traditional sales receipts.

How long are my files kept?

An unchanged file will be kept indefinitely. However, file retention can be affected by how often a file is updated. Up to three iterations of a file will be retained by successive backups. If a file is updated again, the oldest version will be discarded when the next scheduled Runit Real Time backup occurs. If […]

How long can I keep my customer history?

You decide how long to keep your history and when to purge it. You can easily keep the history on file for 3, 5, or even more than 10 years. When you are ready to archive , you can tell the system to remove all history older than a given number of years and months.