FAQ

The most prevalent risk is not being able to access your data if your Internet connection is down. We suggest that you have a dial-up Internet connection available in your office in the event your main connection is lost. We have found that Internet reliability is very good and this should be a minimal problem.

While a dial-up connection will be possible for remote access, such as home, hotel, etc., for an store, headquarters or warehouse, ISDN, DSL and cable modems are recommended. Check with your local providers for availability.

Yes. Our technical department will provide you with specific file format and size. Thermal receipt printers are required. Please call Runitt if you have specific questions.

Yes you can. Runit Real Time works with touch-screen monitors.

Yes. Runit Real Time can be run on older model low-end PCs and Internet devices (a “smart” terminal that is a level below PCs in cost and performance). In fact you might require even less equipment than before; because your business is managed by our data center no server is needed at any of your […]

Absolutely, although you will find our dealer based pricing very appealing. Please check that your equipment meets the hardware specifications listed on our website under Hardware Specifications. Please call Runit if you have specific questions.

We certainly can. Our recommended IBM computers come with an on-site warranty. Our preferred point of sale and back office peripheral equipment manufactures are selected for their track record of reliability and performance.

Yes. A scheduled backup copy of your data can be posted or sent to our company. An additional service fee may apply.

Your backups are stored on tapes in our secure, climate-controlled data storage facility located at our data center. Copies are also kept off site by a professional remote data storage service.

Runit Real Time offers extremely tight and flexible security. You have complete control over who has access to each kind of information. You can customize your company’s security settings to any user or group of users to deny them access to reports, menus, windows, buttons or fields within the application.